1. Company
Bonframe Technology Limited (trading as Bonframe)
Unit B53, 2F, Kwai Shing Industrial Building Phase 1, 36-40 Tai Lin Pai Road, Kwai Chung, Hong Kong
Website: https://www.bonframe.com
Pricing: /en/pricing
Support
Contact
Effective date: August 11, 2026
Reach Bonframe Technology Limited for product, licensing, privacy, and partnership questions. Public pricing is available without an account.
2. Email
Support (product / licensing / AppSumo): [email protected]
Privacy requests: [email protected]
Polar payment / refund support (Merchant of Record card purchases): reply to your Polar receipt or see the Polar Checkout Buyer Terms
3. Support hours
Chat with us on this website. We are usually online on weekdays (GMT+8) and reply as soon as we can. If we miss you, leave your email in the chat.
For the fastest help, use the live-chat bubble on this website. Complex issues can continue by email.
AppSumo buyers: please include your AppSumo order email and code status. On the AppSumo product page Questions/Reviews area, we respond publicly when appropriate and may ask you to continue by email for account-specific debugging.
4. Policies
Before purchasing, please review our Terms of Service, Privacy Policy, and Refund Policy.